Returns & Exchanges

At Love That Leaf, we want you and your plants to be happy, which is why we offer a 30-day return policy on all non-perishable home and garden accessories. Please note that live plants are subject to a 24-hour health guarantee to ensure they arrive in peak condition.

1

Initiate Your Return

Email our support team with your order number and photos of the items you wish to return to receive a Return Authorization.

2

Prepare the Package

Securely pack the unused items in their original packaging, ensuring all protective materials are included to prevent damage during transit.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of authorization.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing